Your First Therapy Visit

Welcome to the Center for Narrative Practice where

Conversations Create hope!

It is our pleasure and privilege to have this opportunity to get to know you and your stories.

If you are thinking of scheduling an appointment with one of our counselors, please call our office directly and speak to Michelle or Tim. 585-544-5342.

They will answer any questions, take your information, help match you with a counselor and schedule your first appointment. We invite you to look on our counselor page to read descriptions of our counselors.

On your first therapy visit, please bring any insurance cards and payment. You will be asked to fill out a counseling intake form, which is attached below if you chose to complete it before coming in.

Your counselor can answer any questions you might have regarding our office or privacy policies included below.

  • All therapy sessions are 45-50 minutes in length.
  • Payment is expected at the time of services otherwise there is a $5 late payment fee.
  • We prefer cash or check. Checks can be made out to “CNP.” There is a $30.00 fee for returned checks.
  • If you are late, we can only meet for the remainder of the 50 minute session.
  • Cancellations must be made 24 hours in advance to avoid the being charged for the full session.  (~$80 last-minute cancellation fee.) If you must cancel within 24 hours, please call your counselor’s cell phone directly.
  • Clinical emergencies: Your counselor will be available by cell phone 24 hours a day. If she/he is on vacation, information for coverage will be on the office voicemail.
  • Please let us know immediately if your insurance or payment information has changed.

HIPAA

ALL information discussed during sessions remains private unless:

  • YOU REQUEST IN WRITING (separate form completed with counselor) that we share information with another person.
  • We have concerns regarding your imminent safety or the safety of your children or someone else.

Download Forms: