Your First Visit
It is our pleasure and privilege to have this opportunity to get to know you and your stories. This page is intended to introduce you to our ways of practicing.
Therapeutic Approach: As you already know, we use a narrative approach to therapy and consulting. Please click here for more information about Narrative Therapy.
Length of Sessions: Therapy sessions are 45-50 minutes in length.
Confidentiality: As licensed professionals, we are bound by HIPAA privacy laws. What is discussed during therapy sessions remains private unless YOU REQUEST IN WRITING that we share information with another person. Relevant confidential information is disclosed ONLY when we have concerns regarding your imminent safety or the safety of your children, or someone else. Your signature on the information sheet confirms we have offered you this information about HIPAA, both verbally and in writing.
Cancellation and Tardiness: Please cancel and/or reschedule appointments at least 24 hours in advance by calling the Center's main phone number, 544-5342, (not by email), to ensure that we get your message in a timely fashion. If you do not cancel accordingly, you will be charged the full amount for the session. Payment is due at the time of service. We accept cash or checks made out to "CNP". A $5.00 charge will be added if payment is delayed.
For last minute cancellations due to illness or weather, please call your counselor directly at the cell phone number listed below:
| Jodi Aman: | 585-233-8979 |
| Peggy Gold: | 585-766-3082 |
| Nancy Coughlin: | 585-315-6674 |
| Don Boice: | 585-802-1273 |
Payment will be necessary prior to scheduling future visits. Please make every effort to be on time for sessions. If you arrive late, we will be unable to meet with you for the entire 50 minutes, in order to accommodate sessions scheduled after you. We can meet for the remainder of the time reserved for you. In turn, we will also ensure that we are on time for your meetings, as your time is of the utmost importance when we are meeting.
Emergencies: You may call your counselor's cell phone 24 hours a day in the event of an emergency. In the case we have arranged coverage due to being out of town, information about who to contact in an emergency will be on the Center's voice mail.
Please Note: If we are billing your medical insurance for our meetings, we are required to bill under a diagnosis code. The most common codes we use are adjustment disorder with depressed mood or anxiety. Please feel free to ask us any questions about this, or let us know if you want to participate more fully in completing billing forms.
Print the above policies for your record
Download forms:
Adult Information Form
Child Information Form
Consent to Release Information
Welcome Letter for Kids from Jodi
Frequently Asked Questions
Who can come to counseling?
Our counselors are available for all ages of children, teens, couples, any age adults and well as the whole family. We can help with any of the following problems: Anxiety, depression, history of trauma, including sexual and physical abuse, combat expereince, refugee history, relationship problems, divorce or separation issues, bereavement and loss, school problems, behavioral issues, substance use and misuse, spiritual and/or philosophical ponderings and much more.
What area do you serve?
We are located on Ridge Rd E, conveniently centrally located to most of Monroe County. We have families come from all suburbs, including, Irondequoit, Greece, Webster, Penfield, Henrietta, Hilton, Fairport, Spencerport, Chili, Gates, and Pittsford.
What days and times are appointments available?
Sessions with a therapist are by appointment ONLY, Monday- Saturday. Both day and evening appointments are available. Call the office to set up your appointment.
How much does it cost?
This varies as it depends on your individual health insurance and each therapist fee schedule. Call the office for detailed information.
Do you accept insurance?
Yes, we accept most insurance companies, including Aetna, Excellus, Blue Shield of Western NY, Univera, Fidelus, Cigna, Tricare, MHN, United Health Care, United Behavioral Health, MVP, many EAPs, Child Health Plus, Monroe Plan, Humana, Empire Plan, etc. Co-payments often apply. All payments are due at the time of service.
How long is each session?
Each therapy session is 45-50 minutes in length. At the initial session, clients are asked to come in 15 minutes prior to their scheduled time to review and complete standard intake forms.
How often are sessions?
Everyone is different and often it depends on the client's availability and desires. Scheduling the next session if often decided at the end of each meeting. No one has to make a commitment and can decide anytime whether the meetings are helpful and if they want to continue.
How long does the therapy process last?
This also depends and is different for each family or individual. Often people meet here for a short time, because they feel better quite quickly, but the therapists are available for as long as needed.
Are you a doctor or social worker?
Jodi, Don and Nancy are credentialed as Licensed Clinical Social Workers. Peggy is credentialed as a Licensed Mental Health Counselor.
Do you see couples that are not married?
Yes, we see couples in any form of relationship. Please note: couples counseling may not be covered by some insurance plans.
I have never done this before so what can I expect?
Our office is a comfortable atmosphere with friendly therapists and staff, who are willing to answer any of your questions and help you along your journey. Please call 585 544 5342 or email info@centerforpractice.com.
How do I (we) get started?
Initial sessions are scheduled over the telephone. Please contact us today to schedule your first appointment.
Do you have a cancellation policy?
Yes, we have a twenty-four (24) hour cancellation policy. Please cancel or reschedule appointments a least 24 hours in advance to avoid being charged the full amount of the session. This helps us accommodate our wait list for appointments.
Print the above questions for your records.